It is what one does (Wasko & Faraj, 2000) 摘述

Wasko, M. M. & Faraj, S.(2000). "It is what one does": why people participate and help others in electronic communities of practice. The Journal of Strategic Information Systems, 9 (2-3):155-173.
(WRL's holding)


Infomation and communication technologies, in the form of knowledge management system(KMS), have been proposed as effective tools to support knowledge sharing.

Alavi and Leidner (1999, p.1) define KMS as "information systems designed specifically to facilitate the sharing and integration of knowledge."


Individual learning and new knowledge creation occur when people combine and exchange their personal knowledge with others (Kogut and Zander, 1992; Nahapiet and Ghoshal, 1998).

p156 (觀點探討knowledge是public / privacy good)
Recent research on organizational knowledge practices suggests that there are tow main perspectives underlying the design of KMS: knowledge as object and knowledge embedded in people.
The first perspective views knowledge as object that exists independently of human action.
It is foremost a private good that can be described along a variety of dimensions such as tacit-explicit, universal-local, declarative-procedural, or sticky-fluid.

The second perspective , knowledge embedded in people, challenges the disembodies approach to knowledge. This perspective views knowledge as a public good that is socially generated, maintained and exchanged within emergent communities of practice (Brown & Duguid, 1991; Lave, 1988; Lave & Wenger, 1991)

p171
How can the world improve, unless we improve it.

本文重要參考

Araujo, L.(1998). Knowing and learning as networking. Management Learning, 29(3), 317-336.

Blau, P.M. (1964). Exchange and Power in Social Life. Wiley, New York.

Kogut, B., Zander, U. (1992). Knowledge of the firm, combinative capabilities, and the  replication of technology. Organization Science, 3(3), 383-397.

Nahapiet, J.,  Ghoshal, S.(1998). Social capital, intellectual capital, and organizational advantage. Academy of Management Review, 23(2), 242-266.